This course is designed to develop essential skills to lead, organize and motivate the staff. The course is targeted towards supervisors and managers who are looking to ensure maximum effort, commitment and motivation to achieve outstanding performance and results.

• Effective team management and leadership
• Motivation
• Communication and interpersonal skills
• Negotiation skills
• Recruitment and selection
• Performance management. Attestation
• Training and development
• Staff retention
• Ethical issues